Refund Terms for DRALVONEXIS

Welcome to the refund policy page of DRALVONEXIS. Our aim is to provide a smooth, hassle-free experience for our customers. Please read the following policy carefully to understand the terms regarding refunds and returns.

Eligibility for Refunds

To be eligible for a refund, you must ensure the following conditions are met:

• The item must have been purchased directly from DRALVONEXIS.
• A refund request is initiated within 30 days of the purchase date.
• The item is in its original packaging and condition.
• A valid proof of purchase is provided.

Non-Refundable Items

The following items are not eligible for a refund:

• Items purchased as part of a final sale or clearance event.
• Gift cards or promotional items.
• Items that have been used, damaged, or are not in a resalable condition.

Return Process

To initiate a return, please follow these steps:

• Contact our customer service team at [email protected] to obtain a return authorization.
• Include your order number and reason for the return in your email.
• Ship the item back to us at the address provided by our customer service team.

Refund Process

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

• If approved, a credit will automatically be applied to your original method of payment within 7-10 business days.
• If the refund is delayed, please check with your bank or credit card company first, as it may take some time before your refund is officially posted.

Contact Us

If you have any questions about our refund policy, please don't hesitate to contact us at [email protected].

Thank you for choosing DRALVONEXIS. We value your business and strive to meet your needs with excellence.